Effective Date: August 2, 2026

Last Updated: August 2, 2026

At True Billing Solutions (accessible via https://truebillingsolution.com/), protecting the privacy and security of our clients, healthcare providers, and visitors is one of our top priorities. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to safeguard your data.

1. Information We Collect

We collect information to provide better medical billing, revenue cycle management, and practice management services.

• Personal & Contact Information: Name, email address, phone number, physical address, and practice/company details submitted through contact forms, portal registrations, or inquiries.

• Technical & Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and access times collected automatically via cookies and analytics.

• Client & Practice Data: Information provided by healthcare organizations to facilitate medical billing and coding operations.

Note on Protected Health Information (PHI): Any Protected Health Information (PHI) handled on behalf of healthcare providers is processed strictly in compliance with HIPAA (Health Insurance Portability and Accountability Act) regulations and applicable Business Associate Agreements (BAAs).

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide, maintain, and optimize our medical billing services.

• To respond to inquiries, request for quotes, or client support requests.

• To communicate operational updates, invoices, or service enhancements.

• To ensure system security, prevent fraudulent activity, and maintain legal compliance.

3. Data Protection & Security

We implement robust administrative, technical, and physical safeguards designed to prevent unauthorized access, disclosure, alteration, or destruction of your personal and practice data.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only with:

• Trusted service providers and technological partners who assist in operating our website and delivering services under strict confidentiality agreements.

• Legal or regulatory authorities if required by law or in response to valid legal requests.

5. Cookies & Tracking Technologies

Our website uses standard cookies and similar tracking technologies to enhance user experience, analyze site performance, and remember your preferences. You can choose to disable cookies through your web browser settings.

6. Your Rights

Depending on your location, you have the right to request access to, correction of, or deletion of your personal data held by us.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Company: True Billing Solutions

• Address: 8401 Mayland Dr Ste A, Richmond, VA, 23294 – 4648, USA

• Phone: 347-315-4610

• Email: Info@truebillingsolutions.net

• Website: https://truebillingsolution.com/